Prickett Properties ("we," "us," or "our") values your privacy and is committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, who we share it with, and how we protect it. It also includes required disclosures related to SMS communications, in compliance with carrier and legal requirements.
1. Information We Collect
When you interact with our website, book a vacation rental, or sign up for SMS alerts, we may collect the following types of personal information:
Contact Information: Name, email address, phone number, and physical address
Booking Information: Travel dates, property preferences, number of guests, and payment details
Communications Data: SMS opt-in status, customer support inquiries, and feedback
Technical Information: IP address, device type, browser, and usage data when you browse our website
2. How We Use Personal Information
We use your information to:
Process reservations and provide customer service
Send transactional and booking-related communications, including SMS notifications
Share relevant updates, promotions, or special offers (only if you’ve opted in)
Improve website functionality and personalize your user experience
Comply with legal requirements and protect our rights
3. SMS Communications
By providing your mobile phone number and opting in, you consent to receive SMS messages from [Your Vacation Rental Website] related to your booking, account activity, promotions, or customer service.
Message Frequency: Message frequency may vary based on your interactions with us.
Opt-Out Instructions: You can opt out at any time by replying “STOP” to any SMS. For help, reply “HELP” or contact us at [your contact info].
SMS Consent Sharing: SMS consent is not shared with third parties or affiliates for marketing purposes.
Data Retention: We retain your mobile number for messaging purposes only as long as you are opted in.
4. Who We Share Information With
We do not sell or rent your personal information. We may share limited information with:
Service Providers: Payment processors, booking platforms, or technology vendors who help us operate our business (under strict confidentiality agreements)
Legal Authorities: If required to comply with law, court order, or government request
In Case of Business Transfer: If our business is merged or acquired, your information may be transferred in accordance with this policy
We never share your SMS opt-in or mobile phone number with third parties or affiliates for marketing purposes.
5. Data Security and Retention
We use reasonable administrative, technical, and physical safeguards to protect your personal data. Your information is stored only as long as necessary to fulfill its intended purpose or comply with legal obligations.
6. Your Privacy Choices
You have the right to:
Access, update, or delete your personal information
Opt out of marketing communications at any time
Withdraw SMS consent by replying “STOP” to any message
To exercise these rights, please get in touch with us at [800-210-7914].
7. Policy Accessibility and Updates
This Privacy Policy is easily accessible and prominently linked:
On all web forms that collect personal information or SMS consent
In the footer of every page on our website
During checkout and booking confirmation processes
We may update this policy from time to time. Any changes will be posted on this page with a revised effective date.
SMS Terms and Conditions
SMS Consent Communication:
The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Prickett Properties, you may receive messages related to the following :
- Account Notifications
- Follow-up messages
Message Frequency:
Message frequency may vary depending on the type of communication. For example, you may receive up to 3 SMS messages per week related to your check-in time, payments due, and maintenance notifications.
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may vary if the message is sent domestically or internationally.
Opt-In Method:
You may opt-in to receive SMS messages from Prickett Properties in the following ways:
- Verbally, during a conversation
- By submitting an online form
- By filling out a paper form
Opt-Out Method:
You can opt-out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP.
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Contact Us
If you have any questions about this Privacy Policy, please get in touch with us at:
Prickett Properties
800-210-7914
[email protected]
4098 Orange Beach, Blvd Orange Beach, AL 36561